Vi söker en Global roll-out koordinator till Lund [Sweden]

 

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JOB DESCRIPTION

As a Global Roll-out Coordinator at costumer in Lund, you'll play a crucial role in implementing our new Service Execution platform, which will transform how we work and deliver services globally. You'll help drive the roll-out across our eight clusters, impacting around 1500 users.

As a Global Roll-out Coordinator, you'll be instrumental in ensuring a smooth and successful roll-out, as well as driving adoption of the new platform. Working as part of the central roll-out core team, you will closely collaborate with our Global Roll-out Project Manager, Training Lead, Agile Team/Product Experts, and report directly to the Service & Digital Service Value Stream Change & Communication Manager.

Key Responsibilities

• Support driving roll-out and communication efforts in the clusters, ensuring effective implementation of the Service Execution process.
• Coordinating the cut-over process between the old application and the new platform, ensuring a seamless transition for users.
• Setting up and updating users and roles in the platform, ensuring that access and permissions are aligned with the new process.
• Providing support as part of the 3rd line support team, addressing user inquiries and troubleshooting issues related to the roll-out.
• Monitoring and evaluating the effectiveness of the roll-out, gathering feedback from users and stakeholders to identify areas for improvement.
• Contributing to change management and communication activities, ensuring that stakeholders are informed and engaged throughout the roll-out process.
• Kravspecifikation:
• Experience in global projects involving the implementation of digital capabilities and process improvements.
• Excellent verbal and written communication skills to effectively convey information and engage stakeholders.
• Strong organizational and coordination abilities, with attention to detail and the ability to manage multiple tasks simultaneously.
• Flexibility to travel.
• Ability to work from home partially, Tuesday and Thursday are mandatory in the office and one additional day flexible.

Om Sigma Technology IT Infra

Sigma Technology är ett framåtdrivande globalt företag med en stark familjeanda. Hos oss kommer våra anställda först. Det viktigaste för oss är att du som konsult och medarbetare mår bra, trivs och har rätt förutsättningar för att utvecklas. För oss är kollektivavtal, generös friskvård, utbildningspeng och möjlighet till trivselaktiviteter utanför arbetstid en självklarhet! Vi vill att våra medarbetare ska trivas hos oss länge och känna sig som en del av Sigma-familjen.

Sigma Technology IT Infra är ett konsultbolag med kontor i Linköping, Norrköping, Jönköping, Eskilstuna, Västerås, Stockholm, Karlskrona och Sundsvall. IT Infra är ett av bolagen inom Sigma Technology Group och har gedigen kompetens inom IT-infrastruktur. Sigma Technology har många kunder inom branscher som till exempel försvaret, offentlig sektor, medtech, finans, fintech, bank, spel, logistik och telecom.

MORE INFORMATION

Åsa Davidsson,
+07 06017122
asa.davidsson@sigmatechnology.com

• POSITION

  Vi söker en Global roll-out koordinator till Lund

• COMPANY

  Sigma Technology IT Infra

• LOCATION

  Lund, Sweden

• COMPETENCE AREA

  Operation, support and infrastructure

• PUBLICATION DATE

  2023-08-15

• EXPIRATION DATE

  2023-09-15

• CONTACT

  Åsa Davidsson, asa.davidsson@sigmatechnology.com, 0706017122

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