Job Description
An exciting and challenging opportunity has become available for a Super Store Manager within the Tekkie Town Operations team. This role will report directly to the Area Sales Manager. Candidate should be based in Pietermaritzburg or surrounding areas.
To be successful in this role, previous experience in middle-management would be advantageous & experience in in leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration, ensuring GREAT service & store standards. The remuneration package for this role will be in line with our ideal candidate who meets the requirements, fits in our culture, and lives the Tekkie Town Values
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Key Responsibilities- Support your team with day to day store operation.
- Evaluate store and individual performances.
- Identify hiring needs, select and training of new staff members.
- Evaluating store and individual performances.
- Training and developing existing staff, ensuring succession plan and career path is in place.
- Ability to lead and motivate a high-performance sales team.
- Generate and exceed sales budget and growth.
- Manage operational risk and shrinkage within your store.
- Ability to measure and analyse key performance indicators (KPI’s)Suggest new services / products and innovative sales techniques to increase customer satisfaction
Qualifications
- Grade 12 is essential.
- A relevant tertiary qualification - retail/business diploma /degree would be an advantage.
- Computer Literate (Microsoft and/or Google GSuite – will be an advantage).
Knowledge, Skills and Experience
- A valid Driver’s license is essential.
- Minimum 4 years’ experience with a major retail chain of which a minimum of 2 years must be within a Senior management role, (Middle-management advantageous)
- A passion for retail is essential to deliver a world-class customer experience.
- Demonstrate integrity and willingness to go the extra mile.
- Strong interpersonal, communication, and leadership skills
- Strong Managerial capabilities – the ability to plan, lead, organize and control.
- Ability to work under pressure in a fast-paced environment.
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