The Role
The successful candidate for the position of Senior Analyst – Management Information (MI) & Reporting will have a leading role in ICT’s Global MI Team. The mandate of this team is to centralize the production of and improve the effectiveness and efficiency of ICT’s internal management information and reporting globally. Examples include Sales and Pipeline analyses, MI Summary Packs and Utilization / Productivity overviews.
The Senior Analyst will contribute to the team’s mandate by:
- Having (or developing) a deep understanding of core WTW operational systems (including but not limited to MS Dynamics 365, Oracle and Mavenlink) and their underlying datasets
- Leveraging technical abilities and system knowledge to produce consistent, accurate, relevant, and timely MI to meet the needs of stakeholders, while also incorporating requirements around peer reviews, access rights, privacy & confidentiality and medium of delivery
- Building and maintaining relationships with various MI stakeholders to ensure their reporting requirements are fully understood, while leveraging system expertise to translate these into prospective reports
- Understanding the ICT business model, to support and challenge requests for MI
- Contributing to and executing on ICT’s wider MI strategy, including taking the lead on efforts to centralize ICT’s reporting data on an internal data warehouse and visualize this in a centralized, consistent, and secure fashion via Power BI
- Managing the work allocation, day-to-day management, and internal Excellence processes of the ICT Global MI Team
The Requirements
- 1-3 years’ experience in a related role
- Degree-level qualification in a related field (e.g. Business Operations, Actuarial Sciences, Maths, Computer Science, Statistics)
- High degree of proficiency in MS Office suite (especially Excel and PowerPoint)
- Experience working with relevant programming languages (e.g. SQL, R, VBA, Python) and data visualization software (especially Power BI)
- Experience in data models and reporting packages
- Ability to analyse large datasets
- Strong verbal and written communication skills in English
- A proven analytical mindset and inclination for problem-solving
- Attention to detail
- A balanced approach to supporting demanding business
- Effective organization, time management and prioritization skills
Equal opportunities employer
